Website Terms of Use

Last updated: November 2025

1. Introduction

Welcome to Abbey Floor Care (“we”, “us”, “our”). These Terms of Use explain how you may use our website, www.abbeyfloorcare.co.uk (the “Website”).

By accessing or using this Website, you agree to comply with these Terms of Use. If you do not agree, please do not use this Website.

2. Our Role

Abbey Floor Care operates as an information and referral service for homeowners seeking stone and tile floor cleaning, restoration, and maintenance services in the UK.

We do not carry out any work ourselves and are not a contractor or service provider. Instead, we pass your enquiry details to trusted independent contractors who may contact you directly to provide a quotation or advice.

Any agreement for services is made solely between you and the contractor. We are not responsible for the quality, cost, or outcome of any work undertaken.

3. Accuracy of Information

We make every reasonable effort to ensure the information provided on our Website is accurate and up to date. However, we make no guarantees as to the completeness, reliability, or suitability of the information or advice displayed.

All content is provided for general information purposes only and should not be regarded as professional or technical advice for any particular floor or property.

4. Contractors and Third Parties

We carefully select contractors we believe to be experienced and reputable. However, we do not control, supervise, or guarantee their work. You should satisfy yourself that any contractor you choose is suitably qualified, insured, and experienced for your project.

We are not responsible for any loss, damage, cost, or dispute that arises between you and a contractor introduced through our Website or recommendations.

5. Limitation of Liability

To the fullest extent permitted by law, Abbey Floor Care and its owners, employees, or agents shall not be liable for any loss, damage, or expense (whether direct, indirect, incidental, or consequential) arising from:

• your use of or reliance on any content published on this Website;
• the actions, performance, or negligence of any contractor introduced through this Website;
• any technical issues, interruptions, or errors affecting Website availability.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded under UK law.

6. Intellectual Property

All content on this Website, including text, images, logos, and design, is the property of Abbey Floor Care or its licensors. You may view and print pages for personal, non-commercial use only. You must not copy, reproduce, or distribute any Website material without prior written permission.

7. Links to Other Websites

Our Website may contain links to other websites, including those of independent contractors and affiliate partners such as Amazon. We have no control over these external websites and are not responsible for their content or privacy practices. Use them at your own discretion.

8. Affiliate Links and Advertising

Abbey Floor Care participates in the Amazon Services LLC Associates Programme, an affiliate advertising programme designed to provide a means for websites to earn advertising fees by linking to Amazon.co.uk. This means we may earn a small commission when you purchase through Amazon links on our Website, at no additional cost to you.

9. Privacy and Data Protection

We take data privacy seriously. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.

10. Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these Terms or wish to contact us regarding an enquiry, please use our contact form.